Spiegel Institut supports you in any questions about usability:
- What is the mental model of the users?
- Which obstacles can occur when operating my concept?
- Usability evaluation of a system through screen sharing.
- Execution of given tasks on a prototype by participants using the method of loud thinking and while being monitored by the project leader.
- Transfer of qualitative impressions with pictures or videos taken by participants to receive insights into common operating problems.
- Diary studies with inquiries on the smartphone.
- Self-recording of usage frequency and habits and repetitive operating errors.