有人说用户体验并不总是重中之重，这个观点合理吗？什么时候用户研究和用户体验真的“不重要”？不重视用户体验和用户调研会产生什么长期后果？

The result of this year’s successful audit confirms the level of quality at all Spiegel Institut sites for the 11th time in a row. The TÜV audit according to the ISO 9001:2015 standard has been carried out annually since 2009. With this certification, Spiegel Institut is able to offer its customers the peace of mind that it continuously upholds proven quality standards.

As a consulting firm with global experience in the areas of User Experience Consulting (UX) and Usability Engineering (UE), Spiegel Institut with its two locations in China has become an official member of the User Experience Professionals Association (UXPA) China.

The financial and insurance world is in the midst of major changes. The number of digital services offered by banks and insurance companies is steadily increasing, but how do consumers respond to these offers? A recent survey from Spiegel Institut in Mannheim provides insights into the behavior, needs, and desires of consumers when dealing with financial matters on the internet.

Human Centered Vehicle Design & Development Process“ is the topic of the international automotive roundtable in Shanghai, March 28. The top issue: human centered design.

Specific, in-depth expertise in the field of User Experience and Usability Engineering, practical knowledge from the world of consumer research as well as intercultural know-how, all this is covered by Spiegel Institut Academy in its training and seminars. It is an offer that delivers; this can be seen in the number of seminar bookings, which more than doubled in 2018 alone. Seminars on the topics of User Experience (UX) and Usability Engineering (UE) are especially on course for growth.

In this year’s ranking of best employers among the top SMEs, Spiegel Institut was assessed as highly recommended based on the evaluation by Focus Business and kununu in the area of consulting, agency, research & development. 

The large number of visitors confirms the success of this year’s World Usability Day (WUD) in Ingolstadt. After the valuable experience in 2017 and the renewed success of this year’s event, the joint organizers Spiegel Institut and the Department of User Experience Design at the Technical University of Ingolstadt have decided to turn the World Usability Day into an annual fixture in Ingolstadt.

After the WUD is before the WUD, and thus it is now time for this year’s event on November 8: Spiegel Institut and the Department for User Experience Design of the Technical University of Ingolstadt extend an invitation to this second meeting of UX experts.