The surprise blind box which might contain anything – How the “gambling” mindset is impacting customer experience in China

A blind box is a box with opaque packaging, hiding the product inside. The idea of blind boxes is highly welcomed by GenZ as overconsumption and materialism don’t satisfy them anymore and they start to seek for emotional stimulation and excitement.

The endless desire of being prettier: A booming beauty industry and the body anxiety among Chinese women and men

Plastic/cosmetic surgery is no longer a rarity these days. It is still mainly women who undergo aesthetic surgery, but the demand from men is increasing. Culturally, there are some differences in which changes to the body are considered. In this article we will take a look at the booming beauty industry in China.

You are what you drive: How are personalities from Audi, BMW, Mercedes-Benz and Porsche perceived? - A comparison between China and Germany - Part 2

In our first article, we took a closer look at the car brands Audi and BMW and discussed how German and Chinese drivers perceive these cars. Now we will continue with Mercedes-Benz and Porsche and present the different points of view.

You are what you drive: How are personalities from Audi, BMW, Mercedes-Benz and Porsche perceived? - A comparison between China and Germany - Part 1

Brand perception research studies show a vivid picture of car brands as different persons. And there are clear differences in brand perception in Germany and China. For this article series we use the topic “brand image as a person” to explain the cultural, political, and economic background and further: how the brands got their image in China and Germany.

How Chinese Manufacturers are Using Gamification to Gain Customer Loyalty

Simulation games continue to enjoy great pleasure among gaming fans. Escaping from everyday life and immersing yourself in virtual but real-life-like worlds, designing a theme park, building cities, or imitating activities you can't do in real life – that's the appeal of this type of video games. Chinese manufacturers are now using the enthusiasm for these games in different business models.

The Meaning of “Luxury” for Chinese Consumers

Spiegel Institut has conducted plenty of market and consumer researches for premium manufacturers all over the world. Before we go more into detail about premium products or brand image during interviews, we always ask the study participants one definition question: What does “luxury” mean to you? Here we noticed clear differences between the answers of the European and Chinese consumers.